Privacy Statement

At Claeyssens en Couckuyt BV, we place the utmost importance on handling your personal data responsibly. All personal information is processed and securely stored in compliance with the Belgian Privacy Act of 08.12.1992 and other applicable laws and regulations.

This privacy statement was last updated on January 17, 2022.

Claeyssens en Couckuyt BV is responsible for the processing of personal data as outlined in this privacy statement. This statement provides the general policy regarding data processing and protection of:

Claeyssens en Couckuyt BV
Kouterbaan 16b
9830 Sint-Martens-Latem
+ 32 9 233 40 54
info@ccexperts.be
www.ccexperts.be
0642.924.512

Personal data we collect

We process your personal data when you use our services or provide information to us directly.

We only store and use the personal data that you provide directly or that is clearly intended for us, such as:

• Full name
• Address
• Phone or mobile number
• Email address
• …

Access to your personal data is strictly limited to employees who need it to perform their job duties. All employees are bound by confidentiality obligations to protect your privacy. By using our services, you automatically grant permission to the employees of Claeyssens en Couckuyt BV to access this data.

Sensitive personal data we collect

Our website and/or service does not intend to collect data from visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We therefore recommend that parents remain involved in their children’s online activities to prevent the collection of personal data from children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@ccexperts.be, and we will remove this information.

Purpose and legal basis for processing personal data

Claeyssens en Couckuyt BV processes your personal data for the following purposes:

• To handle your orders and payments;
• To send newsletters and/or promotional materials;
• To contact you by phone or email when necessary to provide our services;
• To inform you about changes to our services or products;
• To deliver goods and services to you;
• Claeyssens en Couckuyt BV may also process personal data when required by law, such as information needed for legal or regulatory compliance or for the normal course of business operations.

Retention period

Claeyssens en Couckuyt BV retains your personal data only as long as necessary to achieve the purposes for which the data was collected.

Sharing personal data with third parties

Claeyssens en Couckuyt BV does not sell your data to third parties. Personal data is only shared when necessary to execute our agreement with you or to comply with a legal obligation. Information you provide may be shared with third parties if required to fulfill the purposes described above. Examples include:

• Maintaining our online environment (web hosting);
• Managing IT infrastructure;
• Creating and distributing newsletters or invitations;
• Processing customer and billing information (e.g., CRM systems, accounting software, tools for creating plans and reports, etc.);
• …

Cookies or similar technologies we use

Claeyssens en Couckuyt BV only uses functional cookies that respect your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to this website. These cookies are essential for the proper functioning of the website and to enhance your user experience. They ensure the site operates smoothly and can, for example, remember your preferences. Additionally, they help us optimize the website and improve its performance. You can choose to disable cookies by adjusting your web browser settings. You can also delete any cookies that have already been stored via your browser’s settings.

Access, modify, or delete your data

You have the right to access, correct, or delete your personal data at any time. You may also withdraw any consent you have given for data processing or object to the processing of your personal data by Claeyssens en Couckuyt BV.

To submit a request for access, correction, deletion, withdrawal of consent, or objection to data processing, please contact us at info@ccexperts.be. 

How we protect your personal data

At Claeyssens en Couckuyt BV, the security of your personal information is a top priority. We take all necessary measures to prevent misuse, loss, unauthorized access, unwanted disclosure, or improper modification of your data. If you suspect any breach of security or misuse of your data, please contact us immediately at info@ccexperts.be.

Updates to our privacy statement

We may update this privacy statement from time to time. We recommend reviewing it periodically to stay informed about any changes.